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Microsoft Certified AI Business Professional

About This Course

As a candidate for this Microsoft Certification, you should have experience using generative AI–powered productivity tools, including Microsoft 365 Copilot, Researcher, and Analyst.  You take advantage of AI to improve daily work, drive business outcomes, and make informed decisions in business contexts—without building AI apps or writing code.

You should have a basic understanding of Microsoft 365 and should be comfortable navigating core apps, such as Outlook, Word, Microsoft Teams, PowerPoint, and Excel. You should also be familiar with common business processes, including drafting emails, creating presentations, generating images, and managing documents.

Skills Measured:

  • Understand generative AI fundamentals (25–30%)
  • Manage prompts and conversations by using AI (35–40%)
  • Draft and analyze business content by using AI (25–30%)

COURSE OUTLINE

Understand generative AI fundamentals (25–30%)
Understand generative AI capabilities across Microsoft 365 experiences
  • Understand how Copilot works to keep your organization’s information private and secure
  • Understand how the context, like your work files, web data, or the app you’re using, can affect Copilot responses
  • Understand the difference between a chat experience and an agent experience
  • Understand the use case for creating your own agent
  • Understand the differences in features and capabilities of the Copilot experience in various Microsoft 365 apps
  • Design a partition strategy for files
  • Design a partition strategy for analytical workloads
  • Design a partition strategy for efficiency/performance
  • Design a partition strategy for Azure Synapse Analytics
  • Identify when partitioning is needed in Azure Data Lake Storage Gen2
Manage prompts and conversations by using AI (35–40%)
Create and manage prompts in Microsoft 365 Copilot
  • Understand how to create an effective prompt
  • Select appropriate resources to reference in a prompt
  • Save a prompt
  • Schedule a prompt
  • Share a prompt
  • Understand how to find previous conversations
  • Delete a chat
  • Rename a chat
  • Add a conversation to a notebook
  • Understand when to use Agent Store versus creating a new agent
  • Create an agent by using a template
  • Configure an agent that has knowledge
  • Configure agent settings such as instructions, capabilities and suggested prompts
  • Share an agent with team member
Draft and analyze business content by using AI (25–30%)
Draft business documents and communications
  • Create a new document from a prompt
  • Generate a document from an existing document
  • Generate a management summary based on a document
  • Move data and insights between Microsoft 365 apps
  • Describe how to use Copilot for meetings
  • Describe how to use Copilot Pages for collaboration
  • Describe how Copilot uses memory and instructions